PRIVACY POLICY

Effective Date: [Insert Date]

Home Heroes (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our Service.

Information We Collect

We collect the following types of information:

• Personal Information: Name, phone number, email, address, and service requests.
• Usage Data: Information about how you use our website or app.
• Payment Information: If applicable, payment details for processing service fees.

How We Use Your Information

We use your information to:

• Connect you with independent Subcontractors to fulfill your service requests.
• Process payments and transactions (if applicable).
• Improve and optimize our services.
• Comply with legal requirements.

Sharing of Your Information

We may share your information with:

• Subcontractors: Your personal information is shared with Subcontractors only as necessary to fulfill your service request.
• Service Providers: Third-party vendors who assist in processing payments, data analytics, or customer support.
• Legal Authorities: If required by law or to enforce our policies.

Data Security

We take reasonable steps to protect your personal information.

Your Rights

Depending on your jurisdiction, you may have rights to:

• Access or request deletion of your personal data.
• Opt out of marketing communications.
• Restrict how your data is processed.

To exercise your rights, contact us atinfo@homeheroescharlotte.com.

Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes are posted constitutes acceptance of the revised policy.

For any questions or concerns, please contact us at: info@homeheroescharlotte.com

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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